Download e-book for kindle: Abolish Restaurants: A Worker's Critique of the Food Service by Prole

By Prole

ISBN-10: 1604860480

ISBN-13: 9781604860481

An illustrated consultant to the day-by-day distress, rigidity, boredom, and alienation of eating place paintings, in addition to the ways that eating place staff struggle opposed to it. Drawing on more than a few anticapitalist principles in addition to a heaping plate of private event, it really is half research and half call-to-arms.

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Sample text

27 Customers are also a restaurant’s weakness. The restaurant is dependent them. A customer may complain to management, but they may also take our side. Customers have direct contact with restaurant workers, and usually want to imagine that these workers are happy and welltreated. We can sometimes use them as a way to put pressure on management. A picket line in front of a restaurant turns away customers far easier than a picket line in front of a shipyard keeps shipping companies from using it.

We learn to read them quickly and to say what they want to hear. We flirt and use worn-out jokes to get them to buy a lot, eat quickly, and tip well. But when we step away from the table, or out of earshot, the polite customer service face quickly drops off. L=MN We curse them, or laugh about them, or talk about which ones we’d like to fuck, or wonder if that’s a father and daughter or a businessman and his mistress. We take a strange kind of pleasure in this twofacedness. In the oppressive customer service atmosphere it is almost rebellious.

But when we step away from the table, or out of earshot, the polite customer service face quickly drops off. L=MN We curse them, or laugh about them, or talk about which ones we’d like to fuck, or wonder if that’s a father and daughter or a businessman and his mistress. We take a strange kind of pleasure in this twofacedness. In the oppressive customer service atmosphere it is almost rebellious. 27 Customers are also a restaurant’s weakness. The restaurant is dependent them. A customer may complain to management, but they may also take our side.

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Abolish Restaurants: A Worker's Critique of the Food Service Industry (PM Pamphlet) by Prole


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